We understand that every customer is different. As part of the initial discussions, detailed requirements gathering will always take place between relevant teams. You can highlight any key integrations, integral to your project, and learn about Simplestream’s technology in-depth to make sure it’s the right fit for your needs.
Once we fully understand your requirements, we document the solution — be it an “out-of-the-box” deployment or a service with multiple 3rd party touchpoints. The documented solution includes complete architecture for video, authentication, APIs, and integrations, from ingest to playback.
When your service goes live, our dedicated technical account team is on hand to provide the latest training on Simplestream products and new features. As your services grow and expand, new integrations or features may be required. These will be scoped by our solutions architects and seamlessly incorporated into your customer roadmap.
Don’t take our word for it. Hear from our customers
PBS America on Freeview Play is our first streaming catch up service in the UK and Simplestream have been impressive in terms of their expertise and collaboration in working with us and our other tech partners.
We are delighted to be collaborating with Simplestream to develop the next stage of our full digital-lifecycle distribution platform. In doing so, we continue to build out a platform that increases engagement, providing best-in-class access to the widest range of premium theatre production.
Simplestream launched the POP Player across a number of different platforms quickly and smoothly. Narrative Entertainment have continued to have a strong relationship in order to deliver a number of exciting and innovative feature developments.
Head of Digital
Simplestream have enabled us to provide a custom live and on demand solution for our audience overseas with over 40 channels. Our particular requirements are niche and Simplestream have supported the development of our product roadmap with enthusiasm and professionalism.
Head of Product
It was critical for Channel 4 to be able to offer our live streams to OTT viewers in an accessible environment. Simplestream’s platform was easy to integrate with our services, it satisfied our requirement of flexibility to work with third parties and high levels of stability throughout the Tokyo 2020 Paralympic Games.
We undertook a rigorous procurement process which validated the technical robustness and flexibility of the Simplestream solution. A very pleasant additional benefit was the ‘can-do’ and positive attitude displayed unfailingly by the Simplestream teams towards what was certainly not the least challenging set of tasks.