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Privacy policy

Simplestream Ltd. (hereinafter ‘Simplestream’ or the ‘Company’) pays particular attention to the security and confidentiality of its customers’ personal data. Simplestream is the ‘Controller’ of the personal data collected on this website.

Personal data

We may collect:

  • Contact data – information on your name, surname, company, address, telephone number, mobile telephone number, email address.
  • Interests – information you have provided regarding areas that interest you, for example products you find interesting.
  • Other personal data – information you have provided regarding your date of birth, education, professional situation.
  • Use of the website – information on how you use the website, how you open or forward our communications, including information acquired via cookies, passwords.

How we collect data

Simplestream collects and processes your personal data in the following circumstances:

  • If you contact us to request business-relevant information and/or assistance.
  • If you contact us to submit a job application.
  • If you provide your details to access pieces of content placed behind registration wall.
  • If you subscribe to the Company newsletter, ‘Unboxed’ to receive the latest news direct to your inbox.

If you provide personal data on behalf of someone else, you must first ensure they have read this Privacy Policy.

Kindly help us to keep your personal data up to date by informing us of any changes. Any change should be promptly communicated to Simplestream to avoid problems in the use of our services.

Information we collect and how we use it

We will use the information that we collect about you for marketing and promotional purposes: to inform you about Company news which may include, for example, product updates, press releases, interviews.

You explicitly consent to receive the Company information. Without your consent, we will not send you that information. Your consent to receive it can be withdrawn at any time. The withdrawal of your consent shall not affect any other possible relationship between you and the Company. If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How we share your information

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

  • Analytics

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Retention of such information

We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at privacy@simplestream.com. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at privacy@simplestream.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Third party links and use of your information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Data protection

If you have any queries or concerns about the processing of your information that is available with us, you may email our team at Simplestream Ltd., 30 Haymarket, email: privacy@simplestream.com.

We will address your concerns in accordance with applicable law.